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Jeffrey Cone noted that nearly 70 people attended the ICF Cultural Competence Community of Practice on January 14, 2015 - thanks for the great turn out! I mentioned during the session that I would start a "Blob" on this site to continue the conversation - so I've updated the announcement I sent out prior to the session that purpose.

You can use this discussion thread to do the following:

  • Download a PDF of the slides used during the online session (1.14.15); 
  • Make observations about the content shared during the session;
  • Raise additional questions from the session (I'll reply here); and/or
  • Share useful resources you've found helpful in this area.

Below is a link to the session recording (NOTE: I replaced the link that was included in this post on 2.6.15, because a number of those who attempted to view the recording had trouble, including "yours truly." I alerted Jeff Cone, one of two chairs of the cultural competence community of practice, who has worked with the vendor to try to resolve the issue - I personally found, in order to view the Entire recording I had to place it on pause about every 5 minutes or so, for about 15 seconds, and then resume - this new recording was posted on 2.11.15):


Additional notes about the recording...

If you are still unsuccessful and stubborn like me, here is what we can offer you as options:

If you are using a Mac, Citrix recommends downloading either of the following media players: VLC Player or Flip for Mac as the file format is .WMV which apparently does not work on Macs. You can use these media players to convert the file to .MP4. 

If you continue to have problems, we recommend that you contact Citrix support directly at: 855-352-9002.The case number is: 08407409. They have been very patient with me as we tried on several occasions to identify the original problem(s) without success.


I look forward to continued dialogue with many of you about a topic for which I have much interests and passion - cultural competence and coaching!

To get the conversation started, for those of you who attended the live session, or after watching the recording, I'd be interested in hearing your responses to the following four prompts:

  1. Objective Data: What was your main purpose for attending the session (and/or viewing the recording)? What were the key elements of the session that stand out for you?
  2. Reflective Data: What did you like, and not like, about the session? What were the "high-points" of the session for you - what aspects did you personally connect? What were the "low points" for you - what aspects were most distant for you?
  3. Interpretative Data: What were the major insights gained from the session for you? What new connections do you see between cultural competence and coaching?
  4. Decisional Data: How will you apply the insights gained to your coaching practice? What follow-up would help you apply more effectively what you took away from the session?

I look forward to hearing from many of you - you can download a PDF of the session slides by using this hot link ICF%20Cult%20Competence%20CP_1.14.15_PV_Final.pdf.



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  • Terry,

    Thanks for posting this excellent webinar.  I have finished watching the formal presentation but have not yet watched the Q&A. I was surprised to see that "executive presence" didn't come up around cultural competence.  I find increasingly that this is a tremendous need and focus with my coaching clients.  Navigating executive presence through the lens of each organization's (and dominant group's) cultural expectations can be a daunting task for many executives. Understanding the implicit and explicit expectations around executive presence requires one to develop cultural awareness and competence - both for coach and client. I loved your "Wheel of Identity" exercise because I think it can help clients understand how they can leverage cultural differences as strengths rather than derailers. Linda Akutagawa's paper on "Breaking Stereotypes: An Asian American's View of Leadership Development" also provides a useful exercise that is used to help emerging Asian leaders identify their own culturally based values and how those values, while often framed as career detailers, can actually become career enhancers.  Thank you again for posting! 

  • An example of relevant work I have done is coaching college students to participate in the AIESEC( global internship program which now involves over 100 countries.  I therefore find this material 100 percent relevant. It was not an easy thing to do as I learnt by doing with very little training. After relocating to the US just a decade ago ...And having to deal with clients that are culturally very diffrerent from me makes Maltbia's presentation so helpful.  When I look at 100 years ahead, I suspect that will be  1001 percent relevant. 

    I am a pround onwer of Matilba's ground breaking book on diversity and I recommend it 100%. It is a perfect hand out for this presentation. I also hope that the IFC includes Cultural Competence as a 12th core competence. Just imagine how culrurally diverse the US has become. Also Imagine how the internet and technology is driving change for those of us who coach globally... I don't know about you but I beieve cultural competence is uniquely important in this business. 

    • Samuel,

      Thanks for your kinds words of acknowledgement! Good to hear you: (a) found the book useful and (b) some of the ideas presented during the ICF cultural competence community of practice of interest.

      Regarding the question if ICF might: (1) add cultural competence as a 12 core coaching competency or (b) strive to integrate a level of cultural sensitive into the existing 11 competencies - I would be interested in your rationale for preferring the former. Look forward to your response!

      • You are most welcome!!! And thank you for such a ground breaking book:)

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